An izmocars Case-Study

The Scranton Dodge Chrysler Jeep and Tunkhannock Auto Mart Success Story

BEFORE:

Prior to iConsult Process Training and Interactive Email Templates:

• Professionalism of emails were under par
• Struggled with a consistent Internet lead process
• Internet department did not contribute much to used vehicle sales
• Did not have a comprehensive method to manage the Internet lead

AFTER:

After engaging iConsult Process Training and Implementing Interactive Email Templates:

• Experienced a substantial increase in the professionalism of our email correspondence
• Created a stronger impression with our Internet customers with the look and feel of the email templates
• Incorporated a successful process for handling the Internet leads
• Experienced a definite increase in vehicle sales

CUSTOMER TESTIMONIAL:

"Overall we have experienced a dramatic increase in the level of professionalism with our templates, especially the look of the emails and process and timing for executing the email templates. We experienced a definite increase in sales and with new vehicle inventory down; we were able to increase sales of our pre-owned vehicles, especially with the email format for the Price Quote email. Our salespeople are having fun and management is now able to review every email that comes in and influence the sales."

Matt Pompey
Dealer Principle