izmocars - We Make Customer Happen
Home > Clients > Success Stories > Hiley Mazda VW
Customer Success Stories
 

An izmocars Case-Study

The Hiley Mazda VW Success Story

Hiley Mazda of Arlington

Hiley Mazda VW

http://www.hileymazdavw.com

Arlington, Texas

 

Automotive Industry

izmocars Solutions:

izmoweb
Intelligent Designed Website

iConsult
Sales Performance Coaching

BEFORE:

Prior to iConsult Process Training and Interactive Email Templates:

  • Poor Internet lead process
  • Poor response time
  • Internet department’s total sales of vehicles was a small percentage of overall vehicle sales

AFTER:

After engaging iConsult Process Training and Implementing Interactive Email Templates:

  • Improved process and response so much that they became number one in Internet lead process and response time for their 20 group measured by NADA
  • The average lead to sales decreased in their Mazda store to 4.46 days and represented 39.5% of the total dealership business
  • The average lead to sales decreased in their VW store to 3.09 days and represented 62% of the total dealership business

CUSTOMER TESTIMONIAL:

"According to NADA’s measurements, the iConsult process has put us at # 1 in our 20 group for Internet lead process and response time. We have seen a dramatic increase in our lead to sales date and have represented a far greater percentage of total business for both of our stores."

Courtney Blair
Internet Director

Free Website Evaluation

Free Website Evaluation

 
 
Share |