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Automotive Crm
 
 
Cost-effective customer relationship management software solution [ automotive crm ] for the automotive industry certified by major OEMs including Audi, Mercedes-Benz, Ford, Honda, Hyundai, General Motors, Chrysler/Jeep/Dodge, Nissan, Infiniti, Acura, Mazda, Subaru, Volvo and VW.
 
iCRM is a low cost web based enterprise class customer relationship management solution for the auto dealers. izmocars CRM is a CRM designed for the automotive industry and helps dealers improve their closing ratios and profitability. iCRM is the most cost effective customer relationship management software solution for the automotive industry. No one can match us for the sheer depth of functionality at unbeatable prices.
 
iCRM is one of the few CRM solutions certified by major OEMs including Audi, Mercedes-Benz, Ford, Honda, Hyundai, General Motors, Chrysler/Jeep/Dodge, Nissan, Infiniti, Acura, Mazda, Subaru, Volvo and VW.
 
Full featured CRM
 
iCRM's functionality encompasses all facets of a dealership's Operations. While there are many functions we keep it simple:
 
Marketing
 
iCRM offers content-rich email templates that will set you apart from your competition.
 
iCRM enables dealers to implement a sales process and ensure that sales people have all the tools they need to succeed. There is a complete Lead Management System built into our CRM!
 
iCRM uses powerful business analytics to mine your data and provide customer lists for targeted campaigns in each area of operations:
 
  • Sales: Unsold showroom traffic, previously sold retail customers, and inventory search customer database
  • Service: Extended Warranty, Service Reminders, Service Returns, Customer Recalls
  • Finance: Lease Retention, Finance Specials, Lease Renewals
 
Grow leads organically by adding iEquityto:
 
  • Identify customers who have an equity position in their vehicle.
  • Reduce the buying cycle by sending targeted campaigns to stimulate immediate interest.
  • Increase your closing rates and grosses
 
Sales
 
  • Daily work plans for sales and BDC staff.
  • Manager’s Desk Log & Integrated Messaging between managers and sales people.
  • Desking loan, lease and cash deal calculations.
  • Automatic Call Back and Follow-Up Reminders across the system.
  • Call Tracking to ensure your message is being communicated to your customers on a consistent basis.
  • Buyer's worksheets and customized primary sales forms.
  • Appointment scheduling and task manager.
  • Internet Lead Management System provides:
    • Automated lead routing and email responders
    • Comprehensive reporting capabilities.
  • BDC Manager's Desk Log enables BDC managers to plan and execute BDC operations
  • Direct Mail equips sales teams with the tools to easily send out direct mail, email, audio, or voice messaging to customers in the DMS
 
Service Management CRM
 
  • Service Manager's Desk Log enables service managers to monitor the traffic and activities in the service department.
  • Desk Calendar provides service managers more control of service traffic with work plans and tools to monitor shop load
  • Appointment Scheduling balances appointments throughout the week, and schedules appointments in 15-minute intervals without overbooking.
  • Loaner Management Log enables dealerships to assign and track loaners
  • Service Follow-up automatically prints reminder cards for original sale customers or service-only customers.
  • Insight to retail transactions by utilizing one application for all departments.